Generated by All in One SEO v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # EmeriCon Making Business Better ## Sitemaps - [XML Sitemap](https://www.emericon.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Pages - [Home](https://www.emericon.com/) - EmeriCon provides Application and Infrastructure Modernization through Hybrid Cloud solutions, improving IT performance while reducing Total Cost of Ownership. - [About EmeriCon](https://www.emericon.com/home/about-emericon/) - Clients are successful when they have the expertise, technology and leadership that empowers them to improve their business decisions, processes and operations. - [Technology](https://www.emericon.com/technology/) - Investment in your business takes many forms. Discretion must be taken to ensure that those funds are used wisely, with a focus on providing either a strong Return on Investment (ROI) or, a decrease in Total Cost of Ownership (TCO). While our focus with Technology is to help reduce TCO, the subsequent consequences of modernizing - [IBM Digital Business Automation](https://www.emericon.com/technology/ibm-business-process-management/) - Note: IBM Digital Business Automation for Multicloud (DBAMC) is a portfolio of IBM products, including IBM Business Automation Workflow (BAW), IBM Operational Decision Manager (ODM), IBM Business Automation Insights (BAI), IBM FileNet Content Manager, and IBM Cloud Private Foundation. Improving customer responsiveness, competitive advantage and exploiting business capabilities BPM is considered an essential element of - [News & Events](https://www.emericon.com/resources/news-events-2/) - August 22, 2017 - Announcement: IBM Business Process Manager v8.6.0 September 28, 2017 - EmeriCon Authorized for IBM Product Resale in Europe October 24, 2017 - Announcement: IBM Cloud Private January 30, 2018 - Announcement: IBM Digital Business Automation March 19-22, 2018 - IBM Think 2018 in Las Vegas, Nevada - [Meet Our Team](https://www.emericon.com/home/about-emericon/meet-our-team/) - Rick Marcuson – Chief Executive Officer Rick Marcuson is our Chief Executive Officer (CEO) and one of the founding members of EmeriCon. His current responsibilities include the generation of EmeriCon Consulting and IBM Software sales, and the execution of day to day business operation activities. He is an active member of the IBM North America - [Who We Are](https://www.emericon.com/home/about-emericon/who-we-are/) - Our Promise - Making Business Better. It's more than a slogan. It's what we do. - [IBM Hybrid Cloud Solution](https://www.emericon.com/technology/ibm-hybrid-cloud-solution/) - IBM doesn't have an Intel based solution for a private cloud system! If you believe that, then you will be pleasantly surprised to discover that they DO HAVE a very comprehensive Intel based solution, specifically focused on IBM Cloud Private! The IBM PureApplication Platform is IBM's representation of an Intel-based Hyper-Converged Infrastructure (HCI). As defined - [Modernization](https://www.emericon.com/cost-reduction/modernization/) - What is Modernization? Modernization is the refactoring, re-purposing or consolidation of legacy Applications (software) and/or Infrastructure (hardware), to realign with current business needs, with the goal to create new business value from existing systems, integrate seamlessly with, and take advantage of current (Cloud) and future technologies, all while reducing costs and risks that rise each - [Reading Material](https://www.emericon.com/resources/reading-material/) - Hybrid Cloud How to get the benefits of cloud behind your firewall: IBM Cloud Private Develop and deploy apps with IBM Cloud Private Enterprise Develop and deploy cloud-native apps with IBM Cloud Private Cloud Native Bluemix Local System can help banks ease operational pressures and boost innovation Experience the power of private cloud: IBM Bluemix - [Customized Solutions](https://www.emericon.com/cost-reduction/customized-solutions/) - Adding value to the IBM Technology EmeriCon improves the way you work through the implementation of Business Process Management (BPM) methods and technology with our customized solutions that are deployed at the right time in your lifecycle of business improvement. Validate & Plan Build Expand Support Learn more about Our Professional Services - [Professional Services](https://www.emericon.com/cost-reduction/professional-services/) - Don’t let a gap in skills or limited resources delay your realization of business improvement. EmeriCon is an IBM partner with national practices providing Business Process Management consulting services solutions to help our Clients achieve sustainable competitive advantages and operational efficiencies. EmeriCon has over 20 years of combined experience in designing and delivering BPM, Integration, - [What is IBM BPM?](https://www.emericon.com/technology/ibm-business-process-management/what-is-ibm-bpm/) - Increasing business value through the delivery of a managed business process IBM BPM provides the right task in a business process to the right person or system with the right information at the right point in time while managing and monitoring the performance of the process. - [Why IBM BPM is Important?](https://www.emericon.com/technology/ibm-business-process-management/why-ibm-bpm-is-important/) - Allows a business to incrementally and continuously improve business operations making room for the implementation of new business ideas About 80% of IT resources are engaged in maintaining the applications, tools, systems and infrastructure that are already in place. That leaves only a very small percentage of IT resources available to respond to business needs - [Our Clients](https://www.emericon.com/our-clients/) - Proven Track Record of Success across Industries At EmeriCon, we believe all organizations can benefit from the business improvement and operational excellence that come from implementing IBM's Smarter Process including; Business Process Management (BPM), Operational Decision Management (ODM) and Integration Bus (IB) solutions. We work with Clients, in all industries, to customize the solution that - [Our Methodology](https://www.emericon.com/our-methodology/) - Proven expertise, IBM technology and customized solutions We’ve earned Client trust by achieving value through all aspects of the implementation lifecycle; from business architecture, solution design, project implementation and end to end support. Clients, relying on our expertise and experience, realize competitive advantage through process excellence and optimal decision management. We have more than two - [EmeriConSERV](https://www.emericon.com/emericonserv/) - Focus on business improvement without consuming your resources on infrastructure support There are many aspects to “standing up” a Business Process Management and Operational Decision Management environment and the EmeriConCEPTS customized solutions have you covered at every stage of the process. Ensuring that your BPM and ODM environment runs effectively is critical as this is - [EmeriConEXCEL](https://www.emericon.com/emericonexcel/) - Center of Excellence structured to provide high value for your investment for years to come EmeriConEXCEL provides proven guidelines for building and executing the internal Center of Excellence (COE) structure necessary to support Business Process Management (BPM) and Operation Decision Management (ODM) deployments. An EmeriCon Principal Business Architect and your COE team will define the execution - [EmeriConEBA](https://www.emericon.com/emericoneba/) - Rapid creation of a complete business architecture that will orchestrate business transformation EmeriConEBA ensures that all Business Process Management (BPM) and Operational Decision Management (ODM) initiatives create business value by enforcing an overarching business operating model, thereby, reducing the risk of independent projects negatively impacting each other. Defining such an Enterprise Business Architecture (EBA) enables rapid expansion - [EmeriConPLETE](https://www.emericon.com/emericonplete/) - Comprehensive deployment for larger, more complex BPM/ODM implementations, including multiple iterations A Business Process Management and Operational Decision Management project can only be successful when an organization’s business objectives are implemented in a system that enables a robust and efficient business process. To ensure BPM and ODM successful projects, you must recognize BPM/ODM technology as - [EmeriConEXPRESS](https://www.emericon.com/emericonexpress/) - Implementation with measured business value in as little as 60 to 90 days EmeriConEXPRESS focuses on the implementation of a production solution within 60 to 90 days, proving the viability of the IBM Business Process Management (BPM) and Operational Decision Management (ODM) technologies while delivering the required business value through identified and measured results. The - [EmeriConINIT - Blueworks Live Checkup](https://www.emericon.com/emericoninit-blueworks/) - Get the most out of your Blueworks Live subscription IBM’s Blueworks Live is a process modeling, business rules definition and process analysis tool that engages business and technical subject matter experts in articulating and improving business processes. EmeriConINIT – Blueworks Live Checkup part of the EmeriConCEPTS BPM Suite, is a swift engagement for assessing your - [EmeriConINIT](https://www.emericon.com/emericonint/) - Jumpstart your initiative - identify, plan and justify business improvement projects EmeriConINIT is an economic engagement for identifying, assessing and ranking business improvement initiatives, such as, Business Process Management (BPM) and Operational Decision Management (ODM) projects, that will deliver significant benefits at reasonable costs. EmeriConINIT is conducted by Senior EmeriCon Business Strategy Architects who have - [Analysis](https://www.emericon.com/cost-reduction/) - Proven analysis, expertise, IBM technology and customized solutions We’ve earned Client trust by achieving value through all aspects of technology implementation; from business process management through system evaluation and implementation. Clients, relying on our expertise and experience, realize competitive advantage through process excellence and optimal decision management. We have decades of real-world experience delivering business - [Our Clients' Success](https://www.emericon.com/our-clients-success/) - Proven Track Record of Success We get it right, quickly, the first time. Our Clients typically realize ROIs in excess of 200% to 300% as a result of our unique ability to successfully complete tactical solutions, tied to Client strategic goals and initiatives, within predictable 60 – 90 day projects. We have implemented successful Business - [Our Experience](https://www.emericon.com/our-experience/) - Experts in the Industry We believe that delivering highly successful business improvement solutions requires a unique focus, specialized offerings, and proprietary knowledge that most other vendors fail to understand or implement. Our expertise in Business Process Management (BPM) and Operational Decision Management (ODM) technology and consulting spans more than two decades. We have highly experienced, - [Our Partners](https://www.emericon.com/our-partners/) - IBM, our Valued Partner We focus on IBM technology because it is the leader in the industry. We develop and maintain long-term, collaborative relationships with IBM, enjoying direct partnership with key IBM executives, sales, marketing, product management and development organizations. These relationships are solidified through continuous dialog with IBM product laboratories, and with annual product - [Our Approach](https://www.emericon.com/our-approach/) - Proven Methodology, IBM Technology and Customized Solutions In today’s economy, domestic and international organizations find themselves struggling with the dilemma of driving market share and profitability while constrained by fixed budgets and demanding investors. Those that succeed will invest in tools and services that transform their internal and external operations to achieve true business improvement. - [Our Mission/Values](https://www.emericon.com/our-missionvalues/) - Teaming to make you successful Our Mission We enable Client success by providing the expertise, technology and leadership that empowers improved business support; delivering top line growth, bottom line profit, enhanced customer experience and competitive advantage. Our Values We improve our company as we help others improve their company. We live our values every day to - [IBM PureApplication Software](https://www.emericon.com/technology/ibm-pureapplication-software/) - IBM PureApplication Software provides substantial support benefits in the development and deployment of applications, be they Cloud or Local, on IBM Bluemix Local System, or your own infrastructure. These benefits are well documented by IBM and can result in a great deal of cost and time savings in managing your application base. This is particularly - [IBM Cloud Private Software](https://www.emericon.com/technology/ibm-cloud-private-software/) - The Cloud... Everyone has gone or is going there... Right? But what type of Cloud? Public? Private? Which is right for you? What about your "legacy" applications, those that you have relied upon for years, running on your own infrastructure. How will you integrate them into whatever Cloud strategy you desire? How do you bring - [IBM Supporting Software](https://www.emericon.com/technology/ibm-supporting-software/) - Many products can be used to deploy and support Application Modernization. Here are some of the IBM products that are initial focal points for IBM Cloud Private and IBM PureApplication Software. These products may be acquired for on-premises or Cloud use. Some, as indicated, are included in advanced versions of IBM Cloud Private and IBM - [Resources](https://www.emericon.com/resources/) - Adding Value As part of adding value and making your business better we have included links to our News and Events, where you can sign up to attend webinars or live events to get the latest Business Improvement trends in the industry. Our Resource Library includes downloadable white papers, IBM Redbooks, quick guides and other - [IBM Software](https://www.emericon.com/resources/ibm-software/) - [IBM Global Financing (IGF)](https://www.emericon.com/resources/ibm-software-financing/) - IBM Global Financing can integrate your business strategies and IT solutions into one seamless financing plan. Their portfolio of payment solutions and services is designed to help make your goals possible and provide support throughout your investment life cycle. - [News](https://www.emericon.com/news-ibm-product-resale-europe/) - IBM Product Resale in Europe - [News](https://www.emericon.com/news-keyes/) - Dave Keyes - [Services](https://www.emericon.com/services/) - [Why is IBM ODM Important?](https://www.emericon.com/ibm-operational-decision-management/why-is-ibm-odm-important/) - Empowers organizations to automate, optimize and govern repeatable business decisions. Organizations have benefited enormously from information technology but as the business world continues to change, and it becomes harder and harder to be competitive, traditional software applications cannot deliver the flexibility and agility required to react quickly to changing environments and customer requirements. IBM Operational - [What is IBM ODM?](https://www.emericon.com/ibm-operational-decision-management/what-is-ibm-odm/) - Provides an easily manageable, single source of truth for operational business decisions IBM ODM enables organizations to collect their business policies and bring them under centralized Management. These policies consist of the Decision logic used to govern the Operation of the organization. These policies are stored in a rules repository, the organization’s single source of - [IBM Operational Decision Manager](https://www.emericon.com/ibm-operational-decision-management/) - Govern and automate repeatable decisions IBM ODM is more than a fully featured, enterprise grade Business Rules Management System (BRMS). In combination with its Business Event Processing capabilities, also known as business focused Complex Event Processing (CEP), it brings the ability to develop reusable decision services that can support decisions based on the current state of - [IBM Integration Bus](https://www.emericon.com/ibm-integration-bus/) - An Enterprise Service Bus for seamless connectivity of SOA and non-SOA environments IBM Integration Bus (IIB), previously known as WebSphere Message Broker, engages full use of the transport and connectivity options provided by WebSphere MQ. It enhances additional routing and transformation capabilities, and other functionality to implement or extend an integration solution. IB has a - [EmeriConPLETE - Financial Services Provider](https://www.emericon.com/our-clients/client-success-stories/emericonplete-success/emericonplete-financial-services-provider/) - Business Users better respond to customer and staffing requirements real time A large financial services company was challenged to continue to deliver a competitive advantage in customer service while concurrently keeping the cost of doing business in line. They had been employing workflow technology to deliver on this challenge with the IBM MQ Workflow technology - [Contact Us](https://www.emericon.com/contact-us/) - Thank you for your interest in EmeriCon. Please complete the following form. - [No Access](https://www.emericon.com/no-access/) - [dlm_no_access] - [Request a Demo](https://www.emericon.com/request-a-demo/) - At EmeriCon, we believe in truly listening to your business need and customizing a solution that fits - not just a cookie cutter application. We believe the same way about our demos. After a focused conversation with you we take the time to craft a customized demo that will pertain to your specific business situation - [Sweet AND Sour is better than Sweet OR Sour!](https://www.emericon.com/sweet-and-sour-is-better-than-sweet-or-sour/) - If you have seen the commercials you know the tag line is “I like AND better”. Is Business Process Management a business discipline or is it a software product? Should a Business Process improvement project be driven by IT or by the Business? Like the Sweet OR/AND Sour chicken example, what is the correct response? - [Thank you!](https://www.emericon.com/thank-you-give-back/) - Thank you for nominating your favorite charity! You will be notified via the EmeriCon blog which charity received the most nominations, and $1 will be donated to that charity as a result of your submission. Remember to follow this Blog until December 18th so you can vote for your favorite charity. Thanks again for your - [Video Library - Demos and Downloads](https://www.emericon.com/video-library-demos-and-downloads/) - Webinars Replay: Hyper-Accelerate Your IBM BPM Deployments Replay: Making Decisions at the Velocity of Change - Decision Management Webinar with James Taylor Replay: Best Practices for Accelerating Your BPM Deployments - Hancock Bank as Guest Speaker - [Why Work For Us](https://www.emericon.com/why-work-for-us/) - Exciting opportunity to work on cutting edge technology to deliver solutions that work the way people do Transforming business vision into results, with technology, is a rare skill. This is why we are constantly looking for the best and brightest minds. We listen to our Clients’ objectives and goals; then we translate their requirements from - [IBM BPM and ODM](https://www.emericon.com/ibm-bpm-and-odm/) - Sorry, your browser doesn't support iframes. - [EmeriConINIT - Auto Part Manufacturer](https://www.emericon.com/our-clients/client-success-stories/emericoninit-success-2/emericoninit-auto-part-manufacturer/) - Able to recover $2 million annually with our implementation plan of BPM One of the largest manufacturers in the United States frequently lost opportunites in recovering costs associated with design and manufacturing car parts when a car maker decides that the part is no longer needed. They had been using a series of cumbersome spreadsheets - [Client Success Stories](https://www.emericon.com/our-clients/client-success-stories/) - EmeriConINIT Success Auto Manufacturer – Improved cycle time Auto Part Manufacturer – Recovery of $2 million EmeriConEXPRESS Success Insurance Provider – $750K savings Healthcare Provider – FMLA process in 2 weeks Financial Services Provider – Production in 16 weeks EmeriConPLETE Success Financial Services Provider – Real time response State Education Provider – Better - [EmeriConEXCEL - Insurance Provider](https://www.emericon.com/our-clients/client-success-stories/emericonexcel-success/emericonexcel-insurance-provider/) - Notably shortened the timeline for delivering a competency center that is based on sound BPM principles After a large provider of insurance, pension and investment products and services had a beneficial business case for Business Process Management with the EmeriConINIT and EmeriConExpress, they decided to invest in the use of BPM. In addition to acquiring - [EmeriConEXPRESS - Healthcare Provider](https://www.emericon.com/our-clients/client-success-stories/emericonexpress-success/emericonexpress-healthcare-provider/) - New FMLA process deployed in 2 weeks A large, non-governmental, private healthcare system that supports 90 facilities, 800 doctors and over 5000 employees identified 52 processes across 13 hospitals that needed process improvement. They had estimated that the inefficiencies in these processes could be costing them hundreds of millions a year especially in billing collections - [EmeriConINIT - Auto Manufacturer](https://www.emericon.com/our-clients/client-success-stories/emericoninit-success-2/emericoninit-motorcycle-manufacturer/) - Compression of “on-boarding” and “off-boarding” cycle time from months to days A motorcyle manufacturer used an informal network of IT and word documents to “on-board” and “off-board” temporary and supplemental employees. Co-ordination was not defined for the process, nor was there a formal end. Supervisors had no expected completion dates, nor did they know when - [EmeriConEXPRESS - Financial Services Provider](https://www.emericon.com/our-clients/client-success-stories/emericonexpress-success/emericonexpress-financial-services-provider/) - New Loan Request project developed and moved into production in 16 weeks A leading provider of financial services to credit unions vision is to be a trusted business partner who delivers service excellence and customer-focused, best in-class products and market driven innovation. They provide administration and investment services to more than 8,000 retirement plans and - [EmeriConPLETE - State Education Provider](https://www.emericon.com/our-clients/client-success-stories/emericonplete-success/emericonplete-state-education-provider/) - A workflow-enabled process provides for better customer satisfaction and less re-work A state education agency had a cumbersome online certification process for potential new teachers and principals. The site was organized around certificates and courses, but not around the process an Educator needed to follow to take the required courses and complete their certification. The - [EmeriConEXPRESS - Insurance Provider](https://www.emericon.com/our-clients/client-success-stories/emericonexpress-success/emericonexpress-insurance-provider/) - Realizes $750,000 savings in first year A large insurance provider recognized the value of IBM Business Process Management (BPM) technology through the successful implementation of a prior member application processing project. They wanted to capitalize on their investment and extend the use of BPM technology into other business areas. But, what area would be best - [EmeriConEXCEL Success](https://www.emericon.com/our-clients/client-success-stories/emericonexcel-success/) - [EmeriConPLETE Success](https://www.emericon.com/our-clients/client-success-stories/emericonplete-success/) - [EmeriConEXPRESS Success](https://www.emericon.com/our-clients/client-success-stories/emericonexpress-success/) - [EmeriConINIT Success](https://www.emericon.com/our-clients/client-success-stories/emericoninit-success-2/) - [Industry Experience](https://www.emericon.com/our-clients/industry-experience/) - Proven Track Record of Success across Industries At EmeriCon, we believe all organizations can benefit from the business improvement and operational excellence that come from implementing Business Process Management (BPM) and Operational Decision Management (ODM) solutions. We work with Clients, in all industries, to customize the BPM and ODM solution that fits best with their